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Below, you'll find a collection of my UX research studies, covering everything from usability tests to deep-dive user interviews with patients, providers, and health admins. Topics range from best practices for formatting a phone number field to re-architecting the entire process of selecting care. I conducted 86% of our UX research during my first year at Amwell—driven by my passion for behavioral science and a commitment to supporting design decisions with solid data.
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Explore the studies using "gallery," "table," or "board" view—each offers a different perspective. You can even filter and sort to find just what you're looking for. Want to see the designs inspired by this research? View the designs here. Or, if you're curious about my leadership projects within Amwell, check them out here.